Last Updated: 19/09/2026
Welcome to SFV Holidays & Tours.
These Terms & Conditions (“Terms”, “Terms & Conditions”) govern your access to and use of the SFV Holidays & Tours website, including browsing tour packages, submitting enquiries, requesting quotations, making bookings and payments, using travel-related services, and accessing any other services or features made available through our website.
By accessing, browsing, submitting an enquiry, making a booking, or purchasing a travel service through SFV Holidays & Tours, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these Terms, please do not use the website or make a booking.
SFV Holidays & Tours (“SFV”, “we”, “us”, or “our”) provides travel and tourism-related services, including holiday packages, domestic and international tours, sightseeing arrangements, transportation, accommodation, travel assistance, and other travel-related services offered through our website or representatives.
“You”, “customer”, “traveller”, or “user” refers to any person who accesses the website, submits an enquiry, requests a quotation, makes a booking, or uses any travel service provided or arranged by SFV Holidays & Tours.
These Terms should be read together with our:
In case of any conflict between these documents, the terms specifically applicable to the relevant booking or applicable legal requirements will prevail.
By using this website or booking our services, you confirm that:
If you are making a booking on behalf of another person, family, group, company, or organisation, you confirm that you are authorised to provide the required information and accept these Terms on their behalf.
Your use of the website, submission of an enquiry, acceptance of a quotation, or completion of a booking constitutes acceptance of these Terms.
If you do not agree with these Terms, you should discontinue use of the website and refrain from making a booking.
SFV Holidays & Tours may update these Terms from time to time. The latest version published on this page will apply to future use and bookings, subject to applicable law.
SFV makes reasonable efforts to ensure that information about tour packages is accurate and up to date.
However, tour package details may change due to:
Photographs and descriptions shown on the website are intended for general representation. Actual hotels, rooms, vehicles, attractions, views, facilities, or activities may vary from the images displayed.
Where necessary, SFV may make reasonable changes to an itinerary while attempting to maintain the overall nature and value of the booked package.
All tour packages, hotels, transportation, sightseeing activities, flights, and other travel services are subject to availability.
Displaying a package on the website or receiving an enquiry does not guarantee availability.
Availability will be confirmed only after the relevant suppliers have confirmed the required services and SFV has communicated the applicable booking confirmation to the customer.
SFV may offer alternative arrangements where the originally requested service is unavailable.
Prices displayed on the website or provided in quotations may be subject to change until the booking is confirmed and the required payment is received.
The final payable amount may depend on:
Any applicable taxes, service charges, airport charges, visa fees, travel insurance, or other exclusions will be communicated where applicable.
A quotation does not constitute a confirmed booking unless otherwise stated by SFV.
When you submit a booking request or accept a quotation, you are requesting SFV to arrange the selected travel services.
A booking will be considered confirmed only after:
An enquiry or automated acknowledgement does not necessarily constitute a confirmed booking.
SFV may decline or modify a booking where reasonably necessary due to:
Customers are responsible for providing accurate and complete information required for travel arrangements, including:
Customers should carefully verify all information before confirming their booking.
SFV will not ordinarily be responsible for additional costs, delays, cancellations, or other consequences arising from incorrect or incomplete information provided by the customer, subject to applicable law.
Travellers are responsible for ensuring that they possess valid travel documents required for their journey.
Depending on the destination, travellers may need:
Visa approval is subject to the relevant embassy, consulate, immigration authority, or government department.
SFV may assist with visa-related processes where such services are offered, but visa approval cannot be guaranteed.
Customers should verify current entry and travel requirements with the relevant authorities before travelling.
Where flights are included in a package, flight schedules, routes, baggage allowances, seats, and other conditions are subject to the respective airline’s policies.
Airlines may change:
SFV will communicate relevant changes to customers where information is provided to us.
Airline-related delays, cancellations, denied boarding, baggage issues, or schedule changes may be governed by the airline’s applicable terms and conditions and relevant aviation regulations.
Hotel accommodation is subject to availability and confirmation.
Hotel facilities, room categories, meal plans, check-in/check-out times, and other services are governed by the respective property’s policies.
Hotels may require:
Such charges may be payable directly by the traveller unless specifically included in the package.
If the confirmed hotel becomes unavailable, SFV may arrange an alternative accommodation of comparable category where reasonably possible.
Transportation and airport transfers included in a package will be provided according to the confirmed itinerary.
Vehicle type, seating capacity, pickup times, routes, and transportation providers may vary depending on destination and operational requirements.
Customers are expected to follow the instructions provided regarding pickup points and timings.
Delays caused by traffic, weather, road conditions, government restrictions, strikes, or other circumstances beyond SFV’s reasonable control may affect transportation schedules.
Sightseeing, excursions, attractions, cruises, adventure activities, and other experiences are subject to availability and the terms of the respective service provider.
Certain activities may have:
Customers are responsible for following the safety instructions and rules of the activity provider.
Where an activity is cancelled due to weather, safety concerns, government restrictions, or circumstances beyond reasonable control, SFV may assist with alternative arrangements or applicable refunds according to the supplier’s policy.
SFV makes reasonable efforts to follow the confirmed itinerary.
However, itinerary changes may occasionally be necessary due to:
Where changes are necessary, SFV will make reasonable efforts to provide suitable alternatives without materially reducing the overall travel experience.
Customers may request cancellation of a booking by contacting SFV through the available official communication channels.
Cancellation charges may apply depending on:
The applicable cancellation and refund conditions will be communicated according to the relevant booking and supplier policies.
For non-refundable services, the amount paid may not be refundable.
Refunds, where applicable, will be processed according to the applicable booking terms, supplier policies, and SFV’s Refund & Cancellation Policy.
Refund processing time may depend on:
Certain government fees, visa fees, service charges, processing charges, or non-refundable supplier amounts may not be refundable where permitted by applicable law.
Travel insurance is recommended for travellers, particularly for international travel.
Depending on the policy selected, travel insurance may provide coverage for certain events such as:
Customers are responsible for reviewing the terms, exclusions, coverage limits, and conditions of their insurance policy.
SFV does not guarantee that a particular claim will be accepted by an insurance provider.
Customers are expected to:
SFV may not be responsible for consequences arising from a customer’s failure to comply with applicable requirements.
Customers are responsible for their personal belongings, luggage, passports, money, electronic devices, jewellery, and other valuables during travel.
Customers should take reasonable precautions and use hotel safes or other secure facilities where available.
SFV is not responsible for loss, theft, or damage to personal belongings except where liability cannot lawfully be excluded.
Customers may request services such as:
Special requests are subject to availability and cannot always be guaranteed.
Any additional charges associated with special requests may be payable by the customer.
Promotional packages, discounts, seasonal offers, coupon codes, and special deals may be subject to separate terms and conditions.
Promotional offers may have:
SFV reserves the right to modify or withdraw promotional offers subject to applicable law and the terms of the relevant promotion.
You agree not to:
SFV may restrict or suspend access where misuse or unauthorised activity is reasonably suspected.
Unless otherwise stated, the content available on the SFV website, including:
is owned by or licensed to SFV Holidays & Tours and may be protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission, except where permitted by law.
Where the website allows customers to submit reviews, photographs, feedback, or other content, customers are responsible for ensuring that their submissions:
By submitting content, you grant SFV permission to use the content for legitimate business, marketing, or promotional purposes, subject to applicable law and our Privacy Policy.
SFV may remove content that violates these Terms or applicable law.
SFV may arrange travel services through third-party providers, including:
These third parties may have their own terms, conditions, cancellation policies, and service limitations.
Customers may be required to comply with those applicable terms when using the relevant service.
SFV will make reasonable efforts to arrange the travel services described in the confirmed booking.
However, SFV may not be responsible for circumstances beyond its reasonable control, including:
Where such circumstances occur, SFV will make reasonable efforts to assist customers and provide available alternatives in accordance with applicable supplier policies and law.
SFV shall not be considered in breach of these Terms where performance of its obligations is prevented, delayed, or materially affected by circumstances beyond its reasonable control.
Such circumstances may include natural disasters, extreme weather, government actions, war, civil unrest, strikes, epidemics, pandemics, transportation disruptions, border closures, or other extraordinary events.
Where reasonably possible, SFV will communicate relevant changes and assist customers with alternative arrangements.
Personal information provided by customers may be collected, processed, stored, and used for purposes including:
The collection and use of personal information are governed by the SFV Privacy Policy.
SFV makes reasonable efforts to keep the website available and functional.
However, temporary interruptions may occur due to:
SFV does not guarantee uninterrupted or error-free access to the website.
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable law, disputes arising in connection with these Terms or services provided by SFV Holidays & Tours shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the location of SFV’s registered/operating office.
If you have questions regarding these Terms & Conditions, bookings, cancellations, payments, or travel services, please contact SFV Holidays & Tours through the contact details provided on our website.
Website: SFV Holidays & Tours
Email: sfvdomestic@gmail.com
Phone: +91 7587682811
Address: Plot No. 9, 3rd floor, above al-beik, Zone-I, Maharana Pratap Nagar, Bhopal, Madhya Pradesh 462011
By using the SFV Holidays & Tours website or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
